Global Support

Diligent's unparalleled 24/7/365 service and support standards set us apart from other providers.

As a Diligent Boardbooks client, your directors, executives and administrators receive our 24/7/365 unlimited support.

Whatever issue might crop up—whether it deals with connectivity, functionality, how to do something, or anything else, we'll take care of it. We support you 100%.

Our support executives are available from the very first training session and beyond, to ensure your Diligent Boardbooks experience is smooth and flawless. There's no issue too trivial. If a director needs help with the basics, such as resizing windows, a battery that's run down, a forgotten password, or even things like computer settings—we're just a phone call away. And we're ready to help immediately.

Included at no extra cost with your Diligent Boardbooks...

• Complete installation and setup, including any backend integration required


• Complete upfront training for Directors, Legal Counsel and Admin staff


• Ongoing training as needed


• Full IT support and troubleshooting (including network and firewall issues)


• Remote diagnostics anywhere, anytime


• All Boardbooks software upgrades